Privacy Policy
This policy explains what data we collect, why we use it, and how your store and customer data is protected.
1. Information collected
We collect account details and Store operational data needed for catalog, order, payment, and courier workflows.
2. How data is used
Data is used to deliver the commerce operating system, secure merchant accounts, prevent fraudulent orders, provide live support, and optimize checkout speed.
3. Data sharing
We never sell your data. Required information is shared only with trusted payment gateways, logistics partners, and SMS/messaging providers to fulfill orders.
4. Cookies & sessions
Cookies and local session tokens keep operators signed in, remember interface preferences, and protect checkout sessions against CSRF attacks.
5. Security & encryption
We use granular role-based access controls, TLS 1.3 encryption in transit, encrypted storage at rest, and automated vulnerability monitoring.
6. Data retention
Data is retained while your merchant account remains active and as required for accounting, tax, dispute resolution, and legal compliance.
7. Merchant data rights
You may request an export of your store catalog, orders, and customer databases, or request account closure and deletion through our support team.
8. Infrastructure & processing
Infrastructure operates with high availability standards in compliant tier-3 cloud data centers.
9. Policy updates
This policy may be updated as platform capabilities and global privacy regulations evolve.
10. Contact
Send data privacy and security inquiries to support@bponi.com.